1. Introduction

Sukhkarta Hospital ("we", "our", "us") operates the website sukhkartahospital.com. This Privacy Policy explains how we collect, use, and protect information submitted through this website.

2. Information We Collect

Through the appointment enquiry form, we collect:

Full name
Mobile phone number
Service of interest
Preferred doctor and date
Optional message (general nature only)

We do not collect sensitive medical data. The form is for appointment enquiry purposes only. Please do not include detailed medical records or diagnoses.

3. How We Use Your Information

Information submitted through the form is used solely to:

Respond to your appointment enquiry
Confirm your appointment slot
Contact you with relevant information about your visit

In Phase 1, form submissions are transmitted via WhatsApp to our hospital staff and are not stored in any database on our servers.

4. Third-Party Services

This website may include links to external services including:

WhatsApp - for direct communication. WhatsApp is operated by Meta Platforms.
Google Maps - for directions. Governed by Google's privacy policy.

5. Cookies

This website does not use tracking cookies or analytics cookies in Phase 1. Standard browser cookies may be set by the web server for session management only.

6. Data Retention

As appointment enquiry data is not stored on our servers in Phase 1, there is no server-side data to retain or delete. WhatsApp conversations are managed per WhatsApp's own data policies.

7. Your Rights

You may request deletion of any information you have shared with us by contacting us at: sukhkartahospitalsaoner@gmail.com

8. Security

We implement appropriate technical and organisational measures to protect the website and any information in transit. The website uses HTTPS/TLS encryption and security headers.

9. Children

This website is not directed at children under 13 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page indicates when changes were made.

11. Contact

For privacy-related queries: sukhkartahospitalsaoner@gmail.com
Sukhkarta Hospital, Near Balaji Lawn, Opp. Mauli Navnirman Co-op, Mohta Layout, Saoner, Dist. Nagpur.